Service Alerts
Looking for DART? As part of our rebranding, we have changed the name of DART to BCTA Shared! The service will function in the same manner, just with a new title!
BCTA Shared connects you to where you need to go. Shared is available to the general public as well as Senior Citizens and those with disabilities. Our Shared team is dedicated to safe, convenient, and affordable trips for all riders.
BCTA Shared (formerly known as DART) service is a door-to-door, advanced reservation, shared ride system of the Beaver County Transit Authority (BCTA). It is operated in both urban and rural areas of Beaver County. Service is available to persons who do not live within 3/4 mile of regular BCTA fixed route buses, and to persons with specialized transportation needs.
BCTA provides transportation for the general public, senior citizens, persons with disabilities, and others with specialized transportation needs to and from any point in Beaver County that cannot be reached by using regular fixed route buses. Connections to BCTA fixed routes can also be made upon request. Urban portions of Beaver County are served Monday through Saturday, while trips to and from rural portions of Beaver County can be made Mondays, Wednesdays, and Fridays.
All BCTA Shared vehicles are accessible to persons with disabilities. The Americans with Disabilities Act (ADA) requires public transit agencies to provide accessible bus service to persons with disabilities within our designated service area. If you are an individual with a disability, additional information regarding ADA is available through BCTA Shared. For more information, please click here:
All BCTA Shared (DART) trips must be scheduled by 1:00 PM the working day before your trip. Trip reservations, however, will be scheduled up to one week in advance. We encourage you to schedule your trip as soon as possible to be sure that we can accommodate you. Reservations are accepted in the Shared office Monday through Friday. Trips for Saturday or Monday should be scheduled the Friday before the trip by 1:00 PM. Trip reservations will be accepted in the Shared office between the hours of 8:00am and 3:00pm, Monday through Friday. When you call the Shared office, please inform the scheduler where your trip will begin and end (using exact addresses if possible), when you need to travel, if you need a return trip and/or additional trip that day, and if you need special assistance in boarding or de-boarding the vehicle. When you schedule a reservation, a pick-up time will be reserved and given to you. Once you are scheduled, the driver will seek to make the actual pick-up within 15 minutes before or after the arranged time. In the case of medical appointments and trips to work, every effort will be made to meet your appointment time or the start of your work shift.
If you determine that you do not need transportation that has already been scheduled with the Shared office, you must call and cancel the trip. To cancel a scheduled trip, you must contact the Shared office by 1:00 PM the working day before your scheduled trip. Failure to properly cancel a trip will result in a “no show.” Excessive “no shows” can result in suspension from the Shared program. A “no show” is defined as a scheduled trip in which the passenger decides not to use the service, is not at the pick-up site, and/or has not called the Shared office by 1:00 PM the working day before the appointment to cancel the trip. To properly cancel a trip, you are to call the Shared office. All passengers who are assessed a “no show” for a trip will automatically be canceled for all other scheduled trips for that day.
For all trip reservations, questions, or concerns related to the BCTA Shared system, please call one of the following numbers: (724)375-2895 or 1-800-262-0343 Once connected to the Shared hotline, you will be asked to select from the following list of options:Press 1 to make a Shared trip reservationPress 2 to cancel a scheduled Shared tripPress 3 to verify a pick-up time for a scheduled Shared tripPress 4 for general Shared Questions or to respond to a “no-show” letter you’ve received. If you do not have a touch-tone telephone, you may remain on the line and a member of the Shared Communications Center staff will assist you. The Shared Communications Center staff is generally available to provide phone assistance Monday through Friday, from 7:00am until 5:00pm. However, trip reservations are only accepted Monday through Friday, from 8:00am until 3:00pm. Call volume within the Shared Communications Center can be heavy at times. We ask that you please be patient, as your call will be answered in the order it was received.
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