Service Alerts
BCTA Customer Service Desk (Rochester): (724) 728-8600 Monday-Friday 5:00 AM – 5:30 PMSaturday 10:00 AM – 2:00 PM
Shared Mobility Center (Center Twp.): (724) 375-2895 Medical Assistance Transportation Program (MATP): (724) 375-2895 or 1-800-262-0343 Monday-Friday 7:00 AM – 5:00 PM
8:30 AM to 4:30 PM200 West Washington StreetRochester, PA 15074 (724) 728-4255 Fax: (724) 728-8333
5:30 AM to 7:30 PM131 Pleasant DriveAliquippa, PA 15001 (724) 378-3099
Telecommunications Device for the Deaf (TDD): All BCTA telephone lines are TDD compatible when the incoming call is also TDD compatible.
If we’ve found it, you’ll get it back! Lost items located by a BCTA staff member are generally held at the Rochester Transportation Center for a period of at least 30 days before disposal. Unfortunately, any items deemed hazardous to the health and/or safety of BCTA staff must be disposed of immediately. To locate your lost item, please have a description of the item ready, and call us at: (724) 728-8600 Or visit us in person at the Rochester Transportation Center Monday through Friday, from 5:00 AM until 5:30 PM, or Saturday, from 10:00am until 2:00pm.
Whether we’re doing an exceptional job, or need to improve something, BCTA wants to know about it! If you would like to lodge a complaint, comment on our services, or commend a BCTA employee for a job well done, please contact us at:
Additionally, Please include the date and time of the event. Along with the bus number and stop location, if you know them.
BCTA strives to investigate all complaints within two business days. To help this, all comments and commendations are forwarded to the appropriate staff member for further action as required.
BCTA is always seeking to grow and evolve its services to keep pace with the changing needs of Beaver County. Services are periodically altered and expanded where it is advantageous for both BCTA and its customers. To make a service request or suggestion, please contact us at:
Do you have information about a detour or special event that will affect the operation of BCTA services? Contact us at
