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Contact


Customer Service Phone Numbers:
BCTA Customer Service Desk (Rochester): (724) 728-8600
DART Mobility Center (Center Twp.): (724) 375-2895
Medical Assistance Transportation Program: (724) 375-2895/ 1-800-262-0343
Telecommunications Device for the Deaf (TDD)

All of BCTA telephone lines are TDD compatible when the incoming call is also TDD compatible.

Administrative Offices
200 West Washington Street
Rochester, PA  15074
Phone: (724) 728-4255
Fax: (724) 728-8333

Operations and Maintenance Facility: Expressway Travel Center
131 Pleasant Drive
Aliquippa, PA  15001
Phone:  (724) 378-3099

 

Lost and Found

If we’ve found it, you’ll get it back!  Lost items located by a BCTA staff member are generally held at the Rochester Transportation Center for a period of at least 30 days before disposal.  Unfortunately, any items deemed hazardous to the health and/or safety of BCTA staff must be disposed of immediately.

To locate your lost item, please have a description of the item ready, and call us at:

(724) 728-8600

Or visit us in person at the Rochester Transportation Center Monday through Friday, from 5:30am until 7:30pm, or Saturday, from 10:00am until 2:00pm.

 

Complaints, Comments, and Commendations

Whether we’re doing an exceptional job, or need to improve something, BCTA wants to know about it!  If you would like to lodge a complaint, comment on our services, or commend a BCTA employee for a job well done, please call:

(724) 728-8600

Or send us an e-mail message at:  bcta@bcta.com

BCTA strives to investigate all complaints within two business days.  All comments and commendations are forwarded to the appropriate staff member for further action as required.

 

Service Requests

BCTA is always seeking to grow and evolve its services to keep pace with the changing needs of Beaver County.  Services are periodically altered and expanded where it is advantageous for both BCTA and its customers.  To make a service request or suggestion, please call:

(724) 728-4255

Or send us an e-mail message at: bcta@bcta.com

 

Service Alerts

Do you have information about a detour or special event that will affect the operation of BCTA services?  Please call:

(724) 728-4255

Or send us an e-mail message at:  bcta@bcta.com

Beaver County Transit Authority