Your Civil Rights
Beaver County Transit Authority (BCTA) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with BCTA. For more information on BCTA’s civil rights program and the procedures to file a complaint, please contact 724-728-4255; email TitleVI@bcta.com or visit our administrative office at 200 W. Washington Street, Rochester, PA 15074 from 5:30 AM. to 5:30 PM. Monday through Friday. For more information about BCTA programs and services, visit www.bcta.com. If information is needed in another language, please contact 724-728-4255.
Title VI Appeals Process
An individual may appeal a complaint determination by mailing or submitting in person a written appeal to the Human Resources Specialist at BCTA, 200 West Washington Street, Rochester, PA 15074, requesting that the determination be reviewed by the Appeals Board. The appeal must: (1) specify the basis upon which the individual disputes the determination; and (2) sign and date the written appeal.
The Appeals Board shall afford the appellant the opportunity to be heard and present information and arguments, which are relevant to the determination which is the subject of the appeal.
The Appeals Board will consider the appeal and issue a written decision within 30 days after filing the appeal.