Complaints, Comments and Commendations

Complaints, Comments, and Commendations

For Riders to send in complaints, comments on services or commend a BCTA employee on a job well done.

Reason for email(Required)

Complaint

Comments/suggestions on services

Commend a BCTA employee on a job well done

Lost and Found

Other

Service(Required)

Fixed Route

DART

MATP

Other

Vehicle Number

The three-digit number that is located on the vehicle.

What time did this happen?

What date did this happen?

What route did this happen on?

The route you were taking that it occurred on.

Please tell us why you are writing to us(Required)

Please be as detailed as possible.

We would love to chat with you. How can we get in touch?

Your Name(Required)

First Last

Your Address

Street Address Address Line 2 City State ZIP Code

Preferred Method of Contact

Your Email Address(Required)

Enter Email Confirm Email

Your Phone(Required)

Best Time to Call You(Required)

Phone

This field is for validation purposes and should be left unchanged.